Performance Monitoring Only
Providing you with another set of 'eyes and ears' aboard the vessel. Our analysts will promptly alert you of any need to take corrective action.
Detailed Performance Monitoring
Our Performance Monitoring package provides you with analysis based on the data we receive through the master’s noon reports. This data helps drive better, and more accurate decision making. Our approach is to be your “eyes and ears” aboard the vessel and to proactively alert you in the event of underperformance, so you may take corrective action. This service package includes:
- Speed and consumption analysis vis a vis C/P description.
- Detailed updates via interim reports and TNM Fleetview
In-depth Data Analytics
Our analysts are trained to dig deep into your vessel’s data to identify the potential causes of underperformance and monitor fuel consumption. Depending on the level of service you’d like, our analysts can provide you with a concise and easy way to understand the analysis of your vessel’s performance vis a vis C/P criteria. We offer a range of options for Performance Monitoring so that you can select the amount of communication and analysis that fits your needs.See Package
Additional Services and Add-ons
We describe our service as “Bespoke Weather Routing” because we provide our clients with the flexibility to customize their level of service to suit their needs.
All of our levels of service are customizable to suit your needs. For a flat monthly rate you can request any of the below additional services be included with your plans.
At True North Marine, we understand that not every client will have the same needs. We offer flexibility and the option to customize the level of service, to meet your needs.
The services below can be added to your standard Weather Routing and Performance Monitoring package for a flat monthly rate.
The additional products below can also be ordered as a stand-alone product.
OFF HIRE REPORTSDuring a voyage the unexpected sometimes occurs. Whether due to a mechanical failure aboard the vessel, a temporary slowdown, or an unscheduled stoppage you may wish to claim Off-Hire for events which result in delays. To help you cope with the unexpected, TNM can prepare a report detailing the off-hire period including all relevant details which you can present to your counterparty.
POST VOYAGE DIALOGUE SUPPORTWith a cumulative 50 years of experience handling performance claims, TNM’s claims specialists are standing by to provide you with the support you need to resolve claims efficiently, expediently, and equitably. Our claims specialists are in good standing with the Canadian Maritime Law Association and will provide you with their expert and unbiased opinion based on the latest in maritime arbitration.
AIS TRACKINGFor our weather routing and performance analysis services we typically rely on the information reported to us by the master in their daily noon report. AIS tracking can provide an additional reference for a vessel’s position, speed and route. When providing AIS Tracking your analyst will cross-reference the master’s reported noon positions with their AIS data every 72 hours in order to ensure the integrity of your voyage data. In the event of an anomaly or inconsistency, your assigned analyst will promptly contact you with all relevant details as well as their proposed next steps to resolve the inconsistency.
Additional Services and Add-ons
We offer several packages so you can select the level of Performance Monitoring to suit to your needs. Select the package that is perfect for you below:
|PMO VESSEL TRACKING
|Daily Fleet Report
|Detailed Final Voyage Report
|Post Voyage Dialogue
|Weekly Interim Reports with Cover Email
|Vessel Emissions Report